By completing theCCRE complaint form you will be making a traceable record at the CCRE as to your specific experiences with "Certified" parts. theCCRE will be keeping a separate database of all the information collected from this form and will be making this data available to any qualified independent investigative entities (Attorney's, Journalists, Legislators, etc.) or involved participants wishing this information.
theCCRE recommends you print this form for your records before you prompt the "send complaint" button.
Date:
 May we release your name to the manufacturer? Yes No
Car Make:
Car Model:
Year of Car:
Please select type of part (select one only):
Bumper Cover Front
Hood
Bumper Cover, Rear
Lamp Cover
Door Shell Left
Quarter Panel
Door Shell, Right
Radiator Support
Fender, Left
Side Molding
Fender, Right
Tail Gate
Grille
Truck Bed
Header Panel
Trunk Lid
Headlight Bezel
Please supply the following information about the part:
Manufacturer: Aftmkt
Part Number: Aftmkt.
Lot Number Aftmkt (Stamped on Part):
Seal Number:If Any
OEM #:
You are a:
Collision Repairer
Distributor
Insurance Adjuster
Other (specify):
Please supply the following information about yourself:
Your Name:
Your Company:
Address Line 1:
Address Line 2:
City:
State:
Zip:
Phone:
Fax:
Email:
Please supply the following information about the part's distributor:
Distributor Name:
Address Line 1:
Address Line 2:
City:
State:
Zip:
Phone:
Fax:
Email:
What was wrong with the part? (Give details below. Select as many as you like.)
Adhesive - Too Much Adhesive - Too Little Appearance - Ripples Appearance - Dings Appearance - Mold Overflow Body Line - Poor Contour - Poor (Corners & Edges Poorly Formed) Cut - Poor (Light or Grille Cut Our Location) Gap - Inconsistent Gap - Too Wide Fit - Poor Not Flush with Adjacent Parts Grind Marks Evident Holes/Brackets - Poorly Placed Holes/Brackets - Wrong Size Installation (Significantly Exceeded Book Time)
Length - Too Long Length - Too Short Latch Problems Packing Inadequate Paint - Inconsistent Paint - Doesn't Adhere Well Seal Missing Shipping Damage Evident Studs - Inappropriate Location Surface - Wavy Width - Too Wide Width - Not Wide Enough Welds - Missing Welds - Weak Welded Fastener - Inappropriate Location
Location of Problem/Comments/Other
Is the part available for inspection, if necessary? Yes No
Are Photos Available? Yes No
Did you return the part to the distributor? Yes No
Did you end up using OEM to complete this job? Yes No
Was this part recommended by an insurance company? Yes No
If "Yes" . . . Please provide - Name of Insurance Company:
Thank you for completing theCCRE complaint form . Press the "send complaint" button to finish.
